How do I get added to Galaxy/ get a DOE email?

If a charter staff member needs access to any DOE system, including ATS, SESIS, FAMIS, CPS, DOE’s InfoHub, and others, they must first be added to the school’s Table of Organization (TO) in Galaxy (so that a DOE email gets generated). Work with your principal or Galaxy TO Maintainer, usually a director of operations, to have the staff member added.

To add personnel to Galaxy:

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  1. Select Add Item -> *Charter School Personnel *​.
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  2. Enter the staff member’s information, including a personal/work email address. The DOE email account will be linked to this address, and staff will need to use it for password resets. Other information, such as date of birth or employee ID, cannot be used for password resets.
  3. For charter staff who should have all-access permissions, select Principal under Assignment.
  4. DOE credentials are automatically generated when a staff member is added to the school’s Galaxy TO, generally within 24 hours.
  5. Once added to the Galaxy TO, staff members receive an email with assigned DOE credentials and password reset guidance to the personal/work email listed in Galaxy.
  • If the staff member didn't receive this email, a principal or TO Maintainer can also look up a staff member’s DOE email address by clicking the face icon next to the staff member’s name and selecting View DOE Email Address.

For an overview on how to access DOE email and other DOE systems, see here. 

For detailed instructions with pictures on how to add folks to Galaxy, see here.

Important information about Galaxy access:

  • Every person designated as a Principal or TO Maintainer in Galaxy has ongoing access to Galaxy and its functions and does not become inactive.
  • Principals and current TO Maintainers can designate additional principals and/or TO Maintainers.
  • All other staff must be re-certified monthly by the principal or TO Maintainer. Otherwise, they will become inactive in DOE systems.
  • The Charter Schools Office will only assist with designating Galaxy access when the school's principal and TO Maintainers are no longer with the school. In that circumstance, executive-level leadership sign-off is required: submit a ticket with a letter on school letterhead from the Board Chair stating that you are the new principal, and the Charter Schools Office will add you.
  • If you move to a different charter school, your DOE email address and other DOE login credentials will not follow you. The exception is when you move within the same network of schools and use the same charter email address for all DBNs.

Accessing Galaxy as of 2026:

Due to a new security protocol implemented in 2026, the DOE network is required to access MyGalaxy. The two access options provided are: