Updating Principal in DOE Systems / Adding Staff to C Weekly / ChIP

The only way we have a way of communicating with you is via the contact information listed in CHIP (Charter School Information Portal). It is critical that your school's contact information is up to date in CHIP. Everyone listed in CHIP will receive our C Weekly newsletter with important information and deadlines.

Additionally, to update the principal in ATS or any other DOE systems, ensure that the principal information is correct in CHIP. Once a semester, we will update DOE's central systems (including ATS) with principal and/or executive director information listed in CHIP.

At the very minimum, ensure that the following contacts are correct and checked-off in CHIP:

  • Board Chair (including email and non-school phone number that can be shared publicly with families when they call with a complaint)
  • Executive Director and/or Principal (both will be used to update central DOE systems including ATS)
    • Please ensure that the emergency contact information (e.g. personal cellphone) for these roles are up to date to ensure we can reach school leaders in the event of an emergency after hours
  • Operations Leadership
  • Finance Leadership
  • SPED Leadership
  • Testing Coordinator
  • Health Services Point of Contact
  • School Safety Liaison

The school leadership information entered into CHIP will be used to update DOE systems to reflect your current school leadership and will be shared with other DOE offices as needed.

Directions on how to update:

You can log into CHIP using your DOE email and password at this link: https://nycdepartmentofeducation.agiloft.com/gui2/samlssologin.jsp?project=NYC+Department+of+Education

Once you are in CHIP, please provide the contact information that your staff is likely to utilize often, which is most often their charter school email. For detailed instructions with pictures on how to add/edit folks to CHIP, see here.

Note that currently each charter school user will have access to one DBN, even if you are on multiple TOs. We are working on implementing a fix so that you will have access to each DBN you are on the TO for in Galaxy. In the meantime, if you are a network leader, please coordinate with school-level staff to make the above updates.

You may add any additional contacts beyond critical personnel listed above if you wish for them to receive the C Weekly. Each new contact is automatically added to the C Weekly listserv. If you are part of a network, you will need to log into each individual DBN and update CHIP for each DBN. If for whatever reason you are unable to access CHIP, please submit a ticket to https://charterschools.mojohelpdesk.com/.

*Note that DBNs newly created in the last year are currently not in ChIP and will be added by early October. We will follow up directly with the new schools when their DBNs are added.*