How do I get ATS/Famis/CPS access?

Users must first be on their DBN’s Galaxy Table of Organization and have a DOE email.

Please fully complete these forms, signed by the principal or director of operations. https://docs.google.com/document/d/1QU3j7OLti_yidcw7ZncI6YtXKSI8m9xcUWX6rA2yUQE/edit?usp=sharing 

If you are requesting access to ATS or ATSSUM, please also complete this form to be added to the WebConnect access group: https://charterschools.mojohelpdesk.com/mc/knowledge-base/articles/315837

If you need ATS/CPS/FAMIS Access:

ATS: https://schools.ra.nyc.gov/

CPS: https://www.finance360.org/standalone/cps/Login.aspx?login=

FAMIS: https://www.finance360.org/famis/portal/login.aspx

Users must first be on their DBN’s Galaxy Table of Organization and have a DOE email.

Submit DOE systems access requests for ATS, CPS, or FAMIS on Support Hub. Open a ticket in SupportHub:

If the above link does not take you to SupportHub, you may google “Supporthub nycdoe”. Select the first link:

Log in with your DOE credentials:

Click on the Tickets dropdown arrow and select Ticket Status to check if you have any open tickets. If you do not, then choose Create a Ticket:

If you are creating a new ticket, select Technology Support, then Application and Software, and then Access to Application:

Enter all required information and click Submit:

After you have created your ticket, you can attach request forms and screenshots to your ticket by clicking into the open ticket in the My Tickets section

Select the Updates tab. You may attach your document/screenshot here:

Your ATS/CPS/FAMIS username and password will be emailed to your DOE email. Please note that the username and password for ATS/CPS/FAMIS are different than your DOE username (email) and password.

Please note that the username and password for ATS/CPS/FAMIS are different than your DOE username (email) and password.

If you need support resetting your ATS/CPS/FAMIS password (you must know your DOE username and password to log into the Password & Profile Management site): https://charterschools.mojohelpdesk.com/mc/knowledge-base/articles/315833

Please note:

ATS account becomes inactive after several months of nonusage. You will have to resubmit the forms to get access again.

Each time you switch schools, you will receive a new email and need to resubmit ATS access forms. Your ATS username does not follow you to your new school.